Returns & Exchanges

At Athentiq, we stand by the quality of our curated collection and offer a seamless 30-day return policy for all unused items in their original packaging. We are committed to ensuring your shopping experience is as authentic and satisfying as the products we deliver.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print & Package

  Download your prepaid shipping label and securely pack your items, ensuring all original tags and protective seals remain intact.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; you will receive a tracking notification once the shipment is on its way to our warehouse.

• 4.
  Quality Check & Refund

  Our team will inspect the returned goods within 3-5 business days, after which your refund will be processed back to your original payment method.